Dear Valued Provider,
Due to system maintenance at Prime Therapeutics, our
claims processing system will be unavailable for claims adjudication during the
time frame listed below.
Saturday September 24, 2016 11:00 p.m. to Sunday
September 25, 2016 5:00 a.m. (Central Time)
During this downtime, claims will not be processed. Please communicate this information to your
pharmacies.
If you have any questions regarding processing claims,
please call the Prime Contact Center at 800.821.4795. Prime's Contact Center is open 24 hours a
day, 7 days a week.
Thank you,
Pharmacy Network Management
Prime Therapeutics LLC
Prime Therapeutics Contracting Fax number: 877.823.6373
Prime Therapeutics made the following annotations
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