Resolve Rx, a claims reconciliation program, is now available to Choice members! Resolve Rx is a simple, easy to use organizational platform that will help you track down claims with the click of a button.
No more searching through stacks of paper to find that unpaid claim — claims can now be accessed through the APCI website similar to the way you would look up Online Remittances.
As payment information is received, it will be uploaded daily to the website where you can search by:
- Check Number
- Have a specific check number? Simply type in it and the information will be loaded.
- Claims Processor
- Look up claims by the processor such as Argus, Express Scripts, Wellpoint, etc.
- Date — Search by:
- 0-30 days
- 30-60 days
- 60-90 days
- >90 days
Claims information can also be exported to Microsoft Excel for a more refined search.
For questions, please contact Barbara Brasfield at (800) 532-2724, ext. 179 or email firstname.lastname@example.org.