How Do I Know When a Payment Is Coming?

When ResolveRx receives an 835 file, payment amounts are posted to Reconcile Payments and the pharmacy may then mark or check that the payment(s) was received. This method has made many pharmacies aware they are missing a check rather than waiting extended periods of time for the insurance company to notify the pharmacy a check was never cashed.

By routinely comparing your bank account and checks received, against your “Verify Payments” in ResolveRx, you will be able to quickly see any payment issues you may have.