Prime Therapeutics: Claims Processing Outage
Effective Saturday December 17, 2016 11:00pm to Sunday December 18, 2016 1:00am (CST)
Author: Kailee Burnett/Thursday, December 15, 2016/Categories: APCI Choice
Dear
Valued Provider,
Due to system maintenance at Prime Therapeutics, our claims processing system
will be unavailable for claims adjudication during the time frame listed below.
Saturday
December 17, 2016 11:00 p.m. to Sunday December 18, 2016 1:00 a.m. (Central
Time)
During this downtime, claims will not be processed. Please communicate
this information to your pharmacies.
If you have any questions regarding processing claims, please call the Prime
Contact Center at 800.821.4795. Prime's Contact Center is open 24 hours a
day, 7 days a week.
Thank you,
Pharmacy Network Management
Prime Therapeutics LLC
Prime
Therapeutics Contracting Fax number: 877.823.6373