Prime Therapeutics: Claims Processing Outage Notification
Effective Saturday January 21, 2017 11:00 p.m. to Sunday January 22, 2017 1:00 a.m. (Central Time)
Author: Kailee Burnett/Wednesday, January 18, 2017/Categories: APCI Choice
Dear Valued Provider,
Due to system maintenance at Prime Therapeutics, our claims processing system
will be unavailable for claims adjudication during the time frame listed below.
Saturday
January 21, 2017 11:00 p.m. to Sunday January 22, 2017 1:00 a.m. (Central Time)
During this downtime, claims will not be processed. Please communicate
this information to your pharmacies.
If you have any questions regarding processing claims, please call the Prime
Contact Center at 800.821.4795. Prime's Contact Center is open 24 hours a
day, 7 days a week.
Thank you,
Pharmacy Network Management
Prime Therapeutics LLC
Prime
Therapeutics Contracting Fax number: 877.823.6373