Prime Therapeutics: Claims Processing Outage Notification
Saturday March 11, 2017 11:00 p.m. to Sunday March 12, 2017 7:00 a.m. (Central Time)
Author: Kailee Burnett/Thursday, March 9, 2017/Categories: APCI Choice
Dear Valued Provider,
Due to system maintenance at Prime Therapeutics, our claims processing system
will be unavailable for claims adjudication during the time frame listed below.
Saturday March 11, 2017 11:00 p.m. to Sunday March 12,
2017 7:00 a.m. (Central Time)
During this downtime, claims will not be processed. Please communicate
this information to your pharmacies.
If you have any questions regarding processing claims, please call the Prime
Contact Center at 800.821.4795. Prime's Contact Center is open 24 hours a
day, 7 days a week.
Thank you,
Pharmacy Network Management
Prime Therapeutics LLC