Prime Therapeutics: Claims Processing Outage Notification

Saturday April 29, 2017 11:00 p.m. to Sunday April 30, 2017 5:00 a.m. (CST)

Author: Kailee Burnett/Wednesday, April 26, 2017/Categories: APCI Choice

Due to system maintenance at Prime Therapeutics, our claims processing system will be unavailable for claims adjudication during the time frame listed below.

Saturday April 29, 2017 11:00 p.m. to Sunday April 30, 2017 5:00 a.m. (Central Time)



During this downtime, claims will not be processed.  Please communicate this information to your pharmacies.

If you have any questions regarding processing claims, please call the Prime Contact Center at 800.821.4795.  Prime's Contact Center is open 24 hours a day, 7 days a week.



Thank you,

Pharmacy Network Management
Prime Therapeutics LLC


Prime Therapeutics Contracting Fax number: 877.823.6373

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