OptumRx will be performing scheduled maintenance to the
Claim Processing System beginning:
Saturday, September 23, 2017 from 9:00 – 11:00PM PDT
Pharmacies will be unable to process claims during the
scheduled outage. The Pharmacy Help Desk will not be able
to answer eligibility or benefit questions during this down
time. We apologize for any inconvenience this may cause.
TO REDUCE PROCESSING ERRORS, PLEASE CONFIRM THE INFORMATION ON MEMBER’S ID
CARD PRIOR TO SUBMITTING PRESCRIPTION CLAIMS.
Should you have any questions or require assistance, please contact the OptumRx Help Desk,
24 hours a day, 7 days a week:
OptumRx Help Desk phone numbers:
1-800-797-9791
1-888-848-3375