Effective November 1, 2017, OptumRx, the pharmacy benefit manager for UnitedHealthcare
Employer and Individual, will administer Point of Sale (POS) messaging to members that fill
opioid prescriptions that exceed 180 mg of Morphine Equivalent Dose (MED). The cumulative
total daily MED value will be calculated based on the conversion factors defined by the Centers
for Disease Control and Prevention (CDC) and all opioid drugs prescribed for the member over
a period of time, which includes incoming claims and active claims history.
If an opioid claim is submitted which results in a total calculated daily MED value exceeding 180
mg, the claim will pay but the following conflict message will be displayed to the pharmacy at
point-of-sale:
TOTAL OPIOID DOSE PA REQ AS OF 1/1
*Please see attached for more information.