Due to system maintenance at Prime Therapeutics, our claims processing system will be unavailable for claims adjudication during the time frame listed below.

Saturday December 30, 2017 11:00 p.m. to Sunday December 31, 2017 12:30 a.m. (Central Time)

During this downtime, claims will not be processed.  Please communicate this information to your pharmacies.

If you have any questions regarding processing claims, please call the Prime Contact Center at 800.821.4795.  Prime's Contact Center is open 24 hours a day, 7 days a week.

Thank you,

Pharmacy Network Management

Prime Therapeutics LLC

Prime Therapeutics Contracting Fax number: 877.823.6373