Affected locations: AL, AZ, CA, CT, FL, GA, IA, IL, LA, MI, MN, MS, OH, PA, SC, TX, VA, WA and WI.

Last week, your pharmacy may have received a communication from Express Scripts stating that some Rolls Royce members new to Express Scripts may not have received their ID cards yet. In that communication we incorrectly provided a PCN with the claim submission information. Please leave the PCN field blank when submitting claims for these members.

*Please see attached for more information.