If you are receiving NCPDP reject 01 "Missing/Invalid BIN Number", 04 "Missing/Invalid Processor Control Number" (PCN), 06 "Missing/Invalid Group ID" or 07 "Missing/Invalid Cardholder ID" please use the Pharmacist Resource Center (PRC) to troubleshoot these issues. The Pharmacy Help Desk will no longer support calls for NCPDP rejects 01, 04, 06 and 07 effective March 1, 2018.

The PRC has been upgraded to be faster and provides all the patient details you need to process claims. Registering is quick – just 2 minutes -- and it’s easy. Then you’ll have 24/7 access to all the information you need.

*Please see attached for more information*