Prime Therapeutics Claims Processing Outage Notification

Saturday February 10, 2018 11:00 p.m. to Sunday February 11, 2018 1:00 a.m. (Central Time)

Author: Angie Shirley/Friday, February 9, 2018/Categories: APCI Choice

Due to system maintenance at Prime Therapeutics, our claims processing system will be unavailable for claims adjudication during the time frame listed below.


Saturday February 10, 2018 11:00 p.m. to Sunday February 11, 2018 1:00 a.m. (Central Time)

During this downtime, claims will not be processed.  Please communicate this information to your pharmacies.

If you have any questions regarding processing claims, please call the Prime Contact Center at 800.821.4795. Prime's Contact Center is open 24 hours a day, 7 days a week.

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