Mirixa Correction: Case Extensions Must be Requested Prior to Expiration

Author: Angie Shirley/Tuesday, February 9, 2016/Categories: APCI Choice

The Mirixa Insider dated February 8, 2016 contained a section titled "Changes to Due Date Methodology at Mirixa." The information it contained was incorrect and we apologize for the error. The correct text of that section is below: 

 

Case Extensions Must be Requested Prior to Expiration

 

In the past, Mirixa has been able to process case extension requests after the final due date in some situations. This year, cases will be automatically pulled from your pharmacy queue immediately upon the expiration of the case (e.g., immediately after the case due date). Thus, we will not be able to process extension requests after the due date. Any extension request must be made to Mirixa Support prior to 5:30 PM EST the day of case expiration.

 

Be sure to check your queue daily and ensure you begin addressing your cases as soon as they become available. This will ensure you have time to complete them within the specified time frames.

 

 

If your email address in MirixaPro is not up-to-date, please make sure to update it today. We want all of our pharmacies to receive case notifications when cases are assigned to their pharmacy.

 

If you need any help logging onto the MirixaPro platform, contact Mirixa Support toll free at 866-218-6649. 

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