Please be alerted that beginning on October 21, 2016, at 11:00 p.m. CST until 11:45 p.m. CST OptumRx Administrative Services, LLC, will experience a Point of Sale Claims Processing Outage on a portion of our business. The outage is due to an OptumRx scheduled system enhancement. Please reprocess claims after 11:45 pm CST on October 21, 2016.

Due to this maintenance we would like to remind you that there may be a delay in the posting of your 835 files by 1-2 business days for the affected pay cycle.

OptumRx apologizes for any inconvenience this may cause. OptumRx strives to prevent system processing outages. Your assistance in servicing patients and resubmitting claims is greatly appreciated.