We are completing system maintenance on our platform this weekend. Users will be unable to access the platform from 7 PM (CT) on Saturday, December 9 to 7 AM (CT) on Sunday, December 10. Although we are working to minimize the impact of this important maintenance, it may result in some delays to our normal reporting schedules

This notice is being sent to notify you of changes for the TennCare pharmacy program. We encourage you to read this notice thoroughly and contact Magellan’s Pharmacy Support Center (866-434-5520) should you have additional questions.

Effective January 1, 2018, Prime Therapeutics (Prime) will begin processing Medicare Part D and Part B claims for Covered Persons of Blue Cross Blue Shield of Texas (BCBSTX) Blue Cross Medicare Advantage Select (HMO) and Value (HMO).

Effective January 1, 2018, CVS Caremark® will begin to process pharmacy claims for Allwell from Absolute Total Care.

Due to system maintenance at Prime Therapeutics, our claims processing system will be unavailable for claims adjudication during the time frame listed below.