BlueChoice HealthPlan Medicaid will be updating their prescriber validation logic for claims for Healthy Connections members.

Amerigroup Kansas, Inc. will be updating their prescriber validation logic for claims for Medicaid members.

Due to system maintenance at Prime Therapeutics, our claims processing system will be unavailable for claims adjudication during the time frame listed below. Saturday October 7, 2017 11:00 p.m. to Sunday October 8, 2017 5:00 a.m. (Central Time).

Pharmacies can override certain rejections at POS without needing an approval from HPP.

Prime has a system limitation that causes claims to reject at the Point-Of-Sale (POS) when a Prescribing Provider has restrictions on specific types of medications within a DEA schedule.