On Saturday, December 17th Opus Health will be executing a planned outage of its prescription claims processing services in order to upgrade server hardware, database and server operating systems.

The planned outage will begin at approximately 10:00 PM EST, and it is expected to last 10-11 hours until 8:00AM EST. During this time, pharmacy claims (including off-hours automated claims submissions) will NOT be processed.

OptumRx will be performing scheduled maintenance to our claim processing system on Saturday, December 17 from 9:00p.m. (PT) until 5:00 a.m. (PT) December 18. Actual maintenance time required for this outage may be reduced, at which point OptumRx will resume processing claims and other functions earlier.

Pharmacies will be unable to process claims during the scheduled outage. The Pharmacy Help Desk will not be able to answer eligibility or benefit questions during this down time. We apologize for any inconvenience this may cause.

*Please see attached PDF for more information.

Dear Valued Provider,

Effective January 1, 2017, Blue Cross and Blue Shield of Minnesota (BCBSMN) will be changing the quantity limit for Prilosec 20mg (omeprazole), from 2 units per day to 1 unit per day.  Please see the attachment below for further processing instructions.

*Please see attached PDF for more information.

Dear Valued Provider,

Effective January 1, 2017, Diabetes Testing Supplies manufactured by Ascensia (formerly Bayer) will be the preferred products for the following commercial clients:

• Blue Cross and Blue Shield of Kansas
• Blue Cross and Blue Shield of North Carolina
• Blue Cross and Blue Shield of Texas

*Please see attached PDF for more information